Privacy & Security Policy
Guarding the privacy and safety of your data is very important to us. This Policy outlines what we collect about you, how we use, share and manage this data. It also outlines the choices you have about this data. Please read it carefully.
What we collect and why
We collect your data in several ways including when you choose to share it with us and when you shop our on-line channels. The tables below describe what we collect, how we collect it and why.
Your email or phone number
How we obtain your email or phone number
When you shop our stores, we may ask for your email or phone number to contact you about your purchase
You may choose to receive marketing messages from us
Why we collect and how we use this info
If you agree, we may use it to contact you about your purchase (e.g. to send you an e-receipt).
We need your contact info to give you updates about your order (e.g. to confirm your order, give you delivery info, etc.)
If you choose to receive marketing from us, we use your data to send you info about our latest and greatest products and services. You can choose to stop talking to us any time, but we’ll miss you!
Other information about you such as your name, address and payment details
How we obtain other info about you
When you buy items from our website we ask for your name, address, payment details, and contact info.
When you make an account
When you contact us with a comment, question, or complaint, we’ll ask for information that identifies you.
Why we collect and how to use this info
We need this info to: Process your order, deliver goods and services to you, process payments and communicate with you about the status of your order.
We need this to promptly respond to your.We may also use your feedback (in an anonymised form) to improve our products and services.
We use your feedback to improve your experience on our channels and to improve our products and services.
Technical Info like your IP address, browser etc.
we obtain technical info
When you visit our website we collect technical information such as: IP adress, your browser type, your operating system and how your browse or use our website or app.
We need this info to protect your data and our site. We also use it to improve your experience and to improve our products and services.
We also use ‘cookies’ and similar tech to collect data about the pages you access or visit.
For more about ‘cookies’ and how we use them (including for web-analysis purposes), please see our ‘cookie’ policy.
How we share your data
We don’t share your data with third party except when using the shipping company service in order to fulfil your order.
How we protect your data
The privacy and security of your data is important to us. Data is protected by SSL encryption by Squarespace. We need your help to keep your data safe! When you make an account, we ask you to pick a password. If you give a friend your password, it is much harder for us to keep your data safe. You should not use the same password across sites. That makes your data much less safe, and it’s very hard for us to protect you from someone else’s breach.
Holding your data
We need your data to fulfil our contracts with you, provide you great products and excellent service, and comply with some laws. We plan to keep your data until we no longer have a relationship with you or for as long as it is required by contract or law.
We do not want to collect any data from people under the age of 16. If we learn that we collected any such data, we will delete it.
Our goal is to serve you. We know you want to control your data and you have the right to do so. We serve customers in many countries, and data privacy laws differ from one to another. Here is a list of the rights you have in the European Union:
• You can ask us to correct your data or to delete some of it; • You can ask for a copy of your data or info about what we collect, why, who we share it with, etc.; • You can ask us to transfer data you gave us to other companies; • You can ask us to stop using some data; • You can ask us to stop sending you marketing; • You can make a complaint to a local data protection authority;
We plan to defend your rights and work with you to make sure you feel that your data is protected. If you have any questions regarding your rights, please Contact Us.
To keep you safe, we will need to verify your identity before we can assist you with these rights.
We may update this Policy from time to time. We’ll post the new policy here. This Policy was last updated on 21 February 2019.